This article describes the functionalities included on the map view.


Text and video chat

With UK Field Service built-in chat you can connect with individual engineers, admins, or send messages on a group chat within the whole company. You can go to the chat from the left side menu. Choosing the person you want to chat with from the main chat view - then you’ll be able to send text messages and see the history of the conversation with that person.

Text chat
Text chat

To start a video chat select Video Chat option from the top bar - video call will start immediately.


If you have an unread message on any of your chats, you will get the notification. You can go directly to the chat view by tapping on the notification.

Unread chat message notification
Unread chat message notification
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