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World

Impact of 5G on field service

5G is the next generation of mobile connectivity, which provides a way of connecting 20 times faster than 4G. This means it provides an increasingly seamless user experience for field service engineers. For example, the ability to access documents and inquiry from others in a quicker way...

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Tech

FSM trends in the UK

Today, lots of service companies are learning to create greater efficiencies with lower cost, high level of customer satisfaction and increased revenue. A Field Service USA 2019 reported that service quality has become centric to business success which has an important impact on revenue and customer

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UK Field Service

The Field Service Industry and the future of AI

Scientists are continuously focusing on producing a machine which can think, learn and deduce the same as human. Although today’s Artificial Intelligence (AI) cannot meet this expectation, it still has advantages over humans in some special areas...

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UK Field Service

Psychology of workers

“Don’t ask what the world needs. Ask what makes you come alive, and go do it. Because what the world needs is people who have come alive.” - Howard Thurman

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