Customer Relationship

UK Field Service provides your clients with an online client portal that integrates with a CRM giving admin users easy access to customer records, service details as well as invoice history. The transparency to see updates instantly improves working partnerships.

Customer Portal

Client Online Portal

By using the client portal, your clients are able to submit service requests online and check the status and update on the requests.
They are able to contact your team directly through UK Field Service's real time messaging and video chat tool.

Customer Satisfaction 

Client feedback is crucial to all businesses. With our post-job customer satisfaction survey you can help identify any possible weakness areas that need improving. You can also assess your technicians and reward diligent work.

customer satisfaction survey

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